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Risk Management Services

ATM and Debit Card fraud is on the rise. In an effort to combat this crime, we have implemented a new risk-management service.

Because debit fraud is serious business, we’re watching out for you.

You may not know it, but you have around the clock protection against the increasingly savvy perpetrators of debit card fraud. That’s because the Debit Cards we issue are protected by FraudWatch® Plus. 

Through an important partner of ours we provide industry leading technology, tools, and the expertise to manage fraud. Experienced fraud analysts work around the clock, watching for any suspicious card activity and will contact you immediately if they detect potential fraud on your card.

If we spot unusual activity on your card, we will attempt to contact you immediately. If we are unsuccessful in contacting you, your card will be restricted until we can confirm the validity of the transaction.

So if you ever get a call from “Fraud Prevention Services,” know that our watchdogs are doing their job and preventing potential fraudulent use of your card. And if you’re planning to travel out of state or abroad, contact us with the dates of your trip and destination so we can note it our system.

Fraud is serious business, and can hit anytime. That is why we are always on guard to detect and prevent fraud from happening to you.

In order to minimize any inconvenience to you, it is important that we have current contact information for you.  The preferred contact method would be your mobile phone.

If you have a Debit Card Transaction that you suspect is fraudulent, call 1-866-842-5208

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To report a lost or stolen card, call (800) 791-2525.

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Please note that no confidential information is being requested.  We will never request confidential information from you by email or other electronic means.  If you ever receive an electronic message claiming to be from Community National Bank and requesting confidential information, please do not answer the message and report the incident to the bank immediately.

Learn More About 

Report Lost/Stolen Card

To report a lost or stolen ATM or Debit card during business hours, call
(423) 570-0280.

After business hours, call
(800) 791-2525.

Routing Number

Our Routing Number is 064201120. 

Use this number when signing up for Direct Deposits or Automatic Deductions.

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With 100% FDIC-Insured deposits, you can’t lose a cent!
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