08/13/2020: Debit Card Upgrade — Aug. 2020
New debit, ATM cards deployed
In August, all Community National Bank customers will receive a new, upgraded debit/ATM card.
What does that mean for you?
Mostly, it means you’ll receive a free card upgrade, arriving by mail at your primary residence. Our new cards are Apple Pay-compatible and include a 24-hour help line for lost or stolen cards, and fraud.
Also, the upgrade means you will receive a card with the same number as your current card, but with a new expiration date and a new security code.
Your PIN will remain the same.
And what do you need to do?
When your new card arrives, it will contain activation instructions. Feel free to immediately activate your new card at home, or bring it in to your local branch or give us a call, and we’ll be glad to help.
IMPORTANT NOTE: All old CNB debit/ATM cards will be deactivated on or before Sept. 24. We encourage all cardholders to activate new debit cards a few days prior to the final cutoff date.
Once again, if you have any trouble or questions, please call us anytime and we’ll be glad to help. Your local branch is also equipped to help you with any issues.
Last, we encourage you to proactively update your card information anywhere you’ve opted in to automatic debit and payment options, like utility payments, online shopping sites and subscriptions.
We’ll be in touch
Over the next month, we’ll be working to get your info updated and to get all cardholders updated and activated. Our friendly staff will also be reaching out to many cardholders via phone to ensure the activation process is smooth and to help with any questions or issues.
We believe you’re going to love your new CNB debit/ATM card. Please call us immediately if you have any issues or questions.
And thank you for choosing Community National Bank. #OurCommunityYourBank
THINGS TO REMEMBER
When is the upgrade happening: Aug. 24 through Sept. 24
Who is upgrading? Every CNB debit/ATM cardholder
Why are we upgrading? To continue providing you the best service and best products
What’s changing? Your new debit/ATM card will have the same card number and PIN, but will have a new expiration date and security code.